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I looked at our recent bill for Time Warner and guess what? We had a new line on our bill, it said: "Transfer/Balance" and was for $40 something. I called them and complained to find out what the hell the charge was actually for. Turns out they found an old account of ladys from 16 years ago. wtf. I told the guy: "Thanks, I just wanted to make sure the charge was legitimate. So you're telling me that Time Warner is either greedy for cash or struggling so badly for money that they have to search 16 year old records for loose change. That boosts my confidence in this company."
